Matt and his team were exceptional at addressing all of my needs when it came time to purchase a new vehicle. I appreciate the teams hard work and commitment to customer service. I would purchase another vehicle from this dealership and this team.
Great service and didn't even charge me for everything I needed to get my state inspection passed. Very well explained the issues they also found with my car and didn't pressure me into fixing everything that I needed. Good group of people!
Appointment made politely, and promptly, online change. 60 K service was partly done with efficiency, I am at peace. I waited calmly, only to be told a key engine belt was not in stock---- no matter, I'll return for this step--- I just wonder if you can't check on "stock" items for regular servicing jobs, when these are scheduled ahead of time.(?)
I would NOT recommend this dealership to my worst enemy. The man who sold me my car broke something with the 4 wheel drive. I missed a road trip as a result. I had to take a day off work to have it fixed. The 1.5 hr job took 4 hrs. No one bothered to let me know what was happening.
Lloyd, the service manager, was a real pleasure to work with. He is professional, explains the work performed and what too expect in the future. A real asset to Duncan Hyundai
My son and many of his friends are getting their first cars. But NOT from them
Duncan Hyundai is a US Car Wash based in Christiansburg, Virginia. Duncan Hyundai is located at 2050 Roanoke St, Christiansburg, VA 24073, USA.
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