wife picks It up. I don't need a message waiting for me when I get home, after I have done got my meds.
The store is good for your grocery needs.Now let's talk about the pharmacy. I was a pharmacy customer from 2011 till about August of this year.I have been a grocery shopper at Kroger:s Salem store since I was a young boy, going there with my mom and grandma.Krogers has always been a very good grocery store.But that's all it is.In my own opinion, it's not a pharmacy.As most of the other reviews say, it is very slow, they call you with a automated message telling you your prescription is ready for pickup, just as soon as me or
First of all let me say I have been shopping at this Kroger's for around 9 months. I thought since my former Kroger's was so awesome that this would be the case here as well. It's not. This Kroger pharmacy is aweful. The wait time is always at least an hour longer than they say, not sure why when they have like 6 people working at all times. Several of the male workers are rude, and they are never consistent, when you take in a prescription that you need on a monthly basis the day they will fill it changes almost every time. I'm changing where I go.
I'm attempting to call a presc in and have called 5 times w/o any answer. Also in past the phone is not answered at times forcing me to continue calling back. thank you #2. finally someone answered and when I asked if there was a problem w/ the phone system she answered no "we/ve just been super swamped and they're short staffed" and added "sorry about that". This is not good customer service-
My wife still shops there,and gets her meds. there. I left there after the pharmacy manger left. I found out that the male technician did not want to fill four of my scripts, from one of my doctors. I would have to take my four scripts to another pharmacy.So I figured I should move all of them.Also, keep in mind I used to drive for them,and they tell me that they can refuse service from anyone. I hope you all out there in"web land"have better service with them than I did.
The drive threw is amazing people were great to work with!!
Great staff! The slowest drive thru. I waited over 25 minutes and only 3 cars moved. They need to hire more people or not make others wait for unfilled prescriptions.
Kroger Pharmacy is a US Pharmacy based in Christiansburg, Virginia. Kroger Pharmacy is located at 555 N Franklin St NE, Christiansburg, VA 24073, USA.
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