Friendly and professional service. The associates were great with my 7 year old, as she got her ears pierced for the first time.
Purchased a necklace for Christmas not expensive but sales lady said extra warranty if any problems in future for breakage so I purchased it now less than 3 months later it breaks so I return it sorry no receipt no repair gave girl purchase date range and sorry I can't find your name or transaction, so I find credit card proof of purchase oh sir now I see your name and you paid but sorry no repair no transaction number come back later and see my boss so after all this I will not purchase again solely on customer service being poor spend the extra money and shop at reputable jewelry store old bait and switch sales here,after 2 hours necklace replaced after calling pagoda head quarter s and being told sorry for the store service that she would help me any way and give me all the info plus to tell kiosk rep I had spoke to them then after I went back with all the information I was told I was rude for being persistent and never yelled cursed or said anything harsh that what else do I need each time and she was there when item was sold and her manager so here nor there buy at your own risk and I was the the first review on this site and less than an hour later it gets a great review for this site so you be the judge shop at Kays or even Claire s does better than them
I got my ears peirced when I was six hear and it was sanitary and nice but they used a piercing gun. Now back then I had no clue that, that would be any danger to my ears but now I know. I would recommend a studio to get your ears peirced at instead with a needle.
Piercing Pagoda is a US Jewelry Store based in Christiansburg, Virginia. Piercing Pagoda is located at 782 New River Road Space, K-007, Christiansburg, VA 24073, USA.
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