Nice hotel and staff. Enjoyed a swim in the pool. They have a small Fitness area which is also nice. Walking distance to some stores and restaurants. The room was large and well-appointed and very clean.
This is a lovely hotel. The details in the room and bath remind of the bigger high end hotels. I'd pick Hampton Inn Everytime.
Wonderful staff. Stayed 2 nights 2 days apart. Both rooms had problems with the toilets. One didn't flush the other leaked and sprayed water all over. Also the second stay the closet had no door. Staff was very sorry and helpful, but I can't have been the first guest to had these problems.
Don't have Tiffany help you.
The location is great. Its placed right beside so many stores and restaurants. The room was really clean, we had no problems with it
I stayed for 3 days. 2 days were paid for and 1 day was paid for by points. I realized that my credit card was charged for the 3rd night. I called the location and spoke to Tiffany. She started by asking me, "Did you have over 40,000 points because that is how much it is to stay at our hotel." I told her wasn't sure how many points I used, but could find the confirmation email that provided that info. When I found the email, I told her it showed 23K points and $0 for the cost. She insisted that I didn't have enough points. I told her the email showed that I had remaining points left over as my balance. I also informed her that I didn't recall it costing 40K and pulled that for the same day of the week which was only 2 days away cost 30K. She said, "Oh, it fluctuates." I said, "yes, it does and on this day when I booked it was only 23K points." She then said, "There is nothing I can do you have to call the reward site to get them to credit your card." As a diamond member, I knew this was incorrect so I asked her one more time if she or a manager at the hotel could credit my card so I didn't have to call an 800 number. She said there was nothing she could do. Then, I called the 800 number. They quickly realized I was charged by points and my card. They apologized and asked me to hold so they could call the hotel and have them credit me back. How ironic??? Because the lady at the hotel was adamant that she could refund me. The lady over the phone was very polite call the hotel - spoke back to Tiffany - and got it taken care of. Tiffany was not only rude, but no educated in the policy and procedures of Hilton Properties.
Hampton Inn Christiansburg Blacksburg is a US Lodging based in Christiansburg, Virginia. Hampton Inn Christiansburg Blacksburg is located at 380 Arbor Drive Northeast, Christiansburg, VA 24073, USA.
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